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NewsJanuary 13, 2011

GM Fleet Creates Customer Service LinkedIn Group

GM says the LinkedIn page will allow its customer service team to provide information and answer customer questions.

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NewsFebruary 25, 2010

Low Vehicle Sales Leads to Decrease in Service Business, J.D. Power Says

Lexus ranks highest in customer satisfaction with dealer service among luxury brands, while Hummer ranks highest among mass market brands in J.D. Power and Associates 2010 Customer Service Index Study.

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NewsJanuary 13, 2010

Hino Trucks Engines Rank Highest in Customer Satisfaction for 2nd Consecutive Year

NOVI, MI - Hino Trucks engines rank highest in customer satisfaction for a second consecutive year according to the J.D. Power and Associates 2009 Medium-Duty Truck Engine and Transmission Customer Satisfaction Study.

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NewsDecember 2, 2009

Hino Ranks Highest in Conventional Medium-Duty Truck Owners Customer Satisfaction Study

WESTLAKE VILLAGE, CA - Fuel economy has improved considerably among 2007 model-year medium-duty engines, compared with 2006 model-year engines, driving an increase in owner satisfaction.

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NewsNovember 11, 2009

Ford Updates Pickup Box & Cab Assembly Programs

DEARBORN, MI - Ford Customer Service Division has refreshed its pickup box and Super Duty cab assembly programs, growing the box offerings by more than a third and adding part numbers for 2008-2010 models to the cab program.

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NewsNovember 4, 2009

Ford Adds 34 Parts to Collision Truckload Program; Lowers Overall Repair Costs

DEARBORN, MI - Ford Customer Service Division (FCSD) has refreshed the offerings on its popular Collision Parts Truckload Program.

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NewsSeptember 2, 2009

Freightliner Receives High Customer Satisfaction Rating

PORTLAND, OR - Freightliner Trucks announced it has received the "Highest in Customer Satisfaction among Vocational Segment Class 8 Trucks" in the J.D. Power and Associates 2009 Heavy Duty Truck Customer Satisfaction Study.

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NewsFebruary 26, 2009

Lexus Ranks Highest in Customer Satisfaction with Dealer Service

According to the J.D. Power and Associates Customer Service Index, Lexus scored 835 points out of a 1,000.

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NewsJanuary 20, 2009

Hino Trucks Receives Second J.D. Power and Associates Customer Satisfaction Award for 2008

NOVI, MI – Hino Trucks has ranked highest among conventional medium-duty truck engines in a 2008 J.D. Power and Associates Study.

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NewsNovember 20, 2008

Hino Trucks Ranked Highest in Customer Satisfaction with Conventional Medium-Duty Trucks, J.D. Power and Associates Reports

NOVI, MI - For the third year in a row, Chevrolet ranked highest in customer service with dealer service.

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