PHH Named Finalist For "Best Customer Service Team" In The American Business Awards
PHH Arval, a subsidiary of Cendant
Corporation and a vehicle management
company, was chosen as a finalist for "Best Customer Service Team" by The
American Business Awards.
PHH says its Business Activation Team was honored for its focus on providing
outstanding customer service to new clients transitioning to PHH. The company says team
members have a comprehensive understanding of the company's operations,
attention to detail, consultative knowledge, and a willingness to
go beyond the expected. The team's rigorous approach to the
implementation of each new client's fleet program is unique in the fleet
management industry, and clients expressed 98 percent satisfaction with the
implementation process in a 2002 survey.
About The American Business Awards
A celebration of great performances in the workplace, The American Business
Awards are the first national, all-encompassing business awards program.
Honoring companies of all types and sizes and the people behind them, the
Awards recognize outstanding leadership, innovation, perseverance,
creativity, teamwork, and integrity through more than 40 categories. The
program is overseen by a Board of judges and advisors, which
includes business executives, authors, and academics. Sponsors of
the 2003 American Business Awards include Business TalkRadio, DHR
International, Empire Media, Forbes, Hoover's Online, Inc. Magazine, Miller
Heiman, Selling Power Magazine, and Wired Magazine.
Almost 500 nominations from companies of all sizes and in virtually every
industry were submitted for consideration.
The awards were
presented on Wednesday, April 30, at the Sheraton New York Hotel & Towers in
New York City. The ceremony was hosted by CBS News personality Charles
Osgood and broadcast nationwide on radio, and worldwide via the Internet, by
Business TalkRadio.
About PHH
Founded in 1946, PHH Arval is a vehicle management
company. A subsidiary of Cendant Corporation, PHH Arval says it
provides integrated leasing, management and card payment solutions to
thousands of corporate, government and service-related fleets. In conjunction with its
strategic partners throughout the world, PHH Arval manages over 1.3 million
vehicles worldwide. For more information about PHH, call
1-800-ONLY PHH or visit www.phh.com.
More Small Fleet

Developing Budget-Friendly Driver Safety Programs
From driver training and safety meetings to one-on-one coaching and incentive programs, several small fleets share how they have developed a safety culture with their drivers using low- to no-cost resources.
Read More →
Why Fleet Managers Are Replacing Departmental Vehicles with Shared Motor Pools
Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This white paper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.
Read More →
Boosting Last-Mile Fleet Uptime, Safety, and Value with AI Vehicle Inspections
AI-powered inspections are transforming last-mile fleets by replacing manual checks with highly accurate automated scans that detect defects in seconds. By giving fleet operations visibility into the daily condition of their vehicles, you can identify trends over the vehicle’s lifecycle that enable improved procurement decisions, route management, driver training and accountability.
Read More →
Five Ways Seat Belts Help Prevent Injuries
There are five ways seat belts protect occupants from injuries, according to the Tennessee Department of Safety and Homeland Security.
Read More →
It’s here: The 2026 Fleet Technology Trends Report
What does AI mean for fleets? Get the answer — and learn other top tech trends.
Read More →
Small Fleets, Big Impact: How Independent Drivers Power Wreaths Across America
Check out how small fleets and independent drivers power Wreaths Across America each December and why their impact matters more than ever.
Read More →
VMS Survey Finds 65% of Small Fleet Managers Run Operations Alone
A new VMS survey shows small fleet managers are stretched thin, with most handling operations solo and eager to adopt digital tools for relief.
Read More →
Tips for Driving Safely on Halloween Night
This video features a reminder from the Connecticut Department of Transportation (DOT) and the Connecticut Police Chiefs Association, urging drivers to prioritize safety this Halloween.
Read More →
AI, Access, and Uptime: VMS’s Next Chapter with David Prusinski
VMS’s new Co-CEO, David Prusinski, shares how an AI-first approach will give small fleets and repair shops the tools to compete like big players.
Read More →

