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Nissan, GM Lead in Total Quality Study

From Initial to Total Quality--GM and Nissan each led five five segments in the 2005 Total Quality Index (TQI).

by Staff
May 19, 2005
1 min to read


General Motors and Nissan North America each led five segments (one tie) in the 2005 Total Quality Index (TQI), released Monday by San Diego research firm Strategic Vision. Several new GM products took top honors in their segments. Pontiac’s G6 medium sedan won out over Toyota and Honda entries, as did the Buick Rainier medium sport utility vehicle (SUV). No one corporation dominated, with Toyota leading four segments (2 ties), BMW three (1 tie) Ford three (2 ties), Hyundai two (1 tie), and Honda, Chrysler and Land Rover one each. After a year out of the winner’s circle, BMW reemerged as the top-scoring brand. Nissan North America led as best full-line corporation. Chrysler PT Cruiser continues its winning quality ways by taking the top spot in the "Small Multi-function" category. Unlike J.D. Powers’ Initial Quality Survey, Strategic Vision says its Total Quality Index assesses the complete ownership experience, from buying and owning to driving new vehicles, including attributes and the emotional response to vehicle. More than 40,793 buyers who bought 2005 models in October and November of 2004 supplied data. Buyers rated the following vehicles tops in their segments: (closely ranked scores, if the differences are not statistically significant, are considered ties)

 
 
 
TQI Score
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ford Focus/Hyundai Accent/Mazda3 (tie)
860/859/859
Chrysler PT Cruiser / Scion xB (tie)
843/842
Pontiac G6
875
Ford 500 / Nissan Maxima (tie)
886/886
Ford Mustang
915
Chevrolet Corvette*
905
BMW 3-Series  
934
BMW 5-Series / Lexus LS 430* (tie)
911/910
Mini Cooper Convertible
891
Lexus SC430
920
Honda Odyssey*
861
Hyundai Tucson
879
Nissan Murano* 
880
Buick Rainier
879
Nissan Armada
906
Infiniti FX35*
906
Land Rover Range Rover / Hummer H2 / Cadillac Escalade* (tie)
908/907/906
Toyota Tacoma
852
Nissan Titan
893
GMC Sierra 2500/3500
883
 
 
† New segment in 2005
 
 
 
* 2004 Total Quality Award™ winner
 

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