Work Truck Logo
MenuMENU
SearchSEARCH

NHTSA Probing Chrysler Models for Ignition Switch Issues

Agency investigators will determine whether recalls are warranted. An estimated 1.2 million vehicles are involved.

by Staff
June 19, 2014
NHTSA Probing Chrysler Models for Ignition Switch Issues

Photo of 2011 Dodge Grand Caravan courtesy of Chrysler Group.

2 min to read


Photo of 2011 Dodge Grand Caravan courtesy of Chrysler Group.

The National Highway Traffic Safety Administration reported it has begun investigating consumer complaints alleging that some Chrysler models have ignition switches that can inadvertently move out of the “run” position – a defect similar to the one that triggered General Motors’ Chevrolet Cobalt recall.

NHTSA’s Office of Defects Investigation on June 16 launched two separate probes that will determine whether any recalls are warranted. A critical finding will be whether any identified ignition switch defect can result in unintentional air bag deactivation. At stake is the potential recall of more than 1.2 million Chrysler vehicles.

Ad Loading...

One investigation will focus on 2008-2010 model-year Dodge Journey, Grand Caravan and Chrysler Town & Country vehicles. Consumer complaints allege that the ignition key can inadvertently rotate from the “run” position to the “ACC” (accessories) position.

In 2011, Chrysler recalled Dodge Journey, Grand Caravan and Chrysler Town & Country vehicles in the 2010 model year to address the issue. But NHTSA said the agency has received similar complaints tied to 2008 and 2009 models. What’s more, some owners of the 2010 models that received the 2011 recall remedy have filed complaints alleging that the problem still persists.

NHTSA has received 23 complaints tied to the alleged ignition switch problem in these vehicles. 

When the driver first starts the vehicle, the ignition key is released from the “start” position and a spring force rotates the key back to the “run” position, according to Chrysler. But in some instances, the switch may move too far, leaving the ignition key between the “run” and “ACC” positions. In this intermediate mode, the switch might move to the ACC position if the ignition key is jostled in some way – typically because of rough road conditions or making contact with the driver’s leg. Such a scenario poses the risk of unintentional air bag deactivation.

Any recall arising from the probe results would affect an estimated 700,000 vehicles.

Ad Loading...

The second investigation involves 2006-2007 Jeep Commander and 2005-2006 Jeep Grand Cherokee vehicles. Vehicle owners have filed complaints alleging that after they accidentally bumped the ignition key fob or chain with a knee, the ignition switch turned to the “off” or “ACC” position. As a result, the engine shut off and the power steering and brakes were affected.

This investigation will evaluate the scope, frequency and consequence of the alleged defect, NHTSA said. The probe will also determine whether the vehicles are at risk for inadvertent air bag deactivation. A recall would affect an estimated 525,000 vehicles. NHTSA has received 32 complaints alleging this ignition switch problem in these vehicles.

Originally posted on Automotive Fleet

More Small Fleet

SponsoredMarch 9, 2026

Boosting Last-Mile Fleet Uptime, Safety, and Value with AI Vehicle Inspections

AI-powered inspections are transforming last-mile fleets by replacing manual checks with highly accurate automated scans that detect defects in seconds. By giving fleet operations visibility into the daily condition of their vehicles, you can identify trends over the vehicle’s lifecycle that enable improved procurement decisions, route management, driver training and accountability.

Read More →
SponsoredMarch 1, 2026

How One Fleet Cut Motor Pool Costs by $45K With Smarter Key Control and Automation

Still managing your motor pool with spreadsheets and manual approvals? Loyola University replaced outdated processes with automated fleet management, eliminating overtime and saving up to $50,000 annually. See how they did it.

Read More →
SponsoredMarch 1, 2026

Artificial Intelligence in Field Service: North America

48% of field service leaders are investing in AI to manage customer communication and self-service. Get the latest on how fleets are using AI and thinking about the future.

Read More →
Ad Loading...
SafetyFebruary 4, 2026

Five Ways Seat Belts Help Prevent Injuries

There are five ways seat belts protect occupants from injuries, according to the Tennessee Department of Safety and Homeland Security.

Read More →
SponsoredJanuary 14, 2026

It’s here: The 2026 Fleet Technology Trends Report

What does AI mean for fleets? Get the answer — and learn other top tech trends.

Read More →
Wreaths Across America graphic highlighting the role of small fleets in delivering wreaths to honor veterans, featuring wreath icons and the American flag.
Small Fleetby Lauren FletcherDecember 8, 2025

Small Fleets, Big Impact: How Independent Drivers Power Wreaths Across America

Check out how small fleets and independent drivers power Wreaths Across America each December and why their impact matters more than ever.

Read More →
Ad Loading...
A stressed person covers their face, illustrating that 65% of small fleet managers handle all operations alone, according to a Vehicle Management Systems (VMS) survey.
Small Fleetby StaffNovember 12, 2025

VMS Survey Finds 65% of Small Fleet Managers Run Operations Alone

A new VMS survey shows small fleet managers are stretched thin, with most handling operations solo and eager to adopt digital tools for relief.

Read More →
Safe Driving on Halloween over spooky fall road
Safetyby StaffOctober 20, 2025

Tips for Driving Safely on Halloween Night

This video features a reminder from the Connecticut Department of Transportation (DOT) and the Connecticut Police Chiefs Association, urging drivers to prioritize safety this Halloween.

Read More →
VMS Co-CEO David Prusinski highlights the company’s AI-powered virtual fleet manager designed to improve uptime and reduce operating costs for fleets.
Green Fleetby Lauren FletcherOctober 6, 2025

AI, Access, and Uptime: VMS’s Next Chapter with David Prusinski

VMS’s new Co-CEO, David Prusinski, shares how an AI-first approach will give small fleets and repair shops the tools to compete like big players.

Read More →
Ad Loading...
Photo of tire tracks and winter scenes.
Small FleetMay 24, 2025

Fleet Managers Share Winter Prep Tips: It's Never Too Early!

Three fleets share best practices to prep vehicles for winter and prevent downtime when the cold sets in.

Read More →