General Motors is expanding its sales and service team for commercial and government fleets by appointing regional directors for the Southeast and West regions.
With the move, GM Fleet expands to five regions from three starting Dec. 1. John Konkel will lead the Southeast region, while Mark Hogland will lead the West region.
"Many of our customers are in growth mode and we're following suit to provide more localized support and build even stronger relationships," said Ed Peper, U.S. vice president of GM Fleet. "We're committed to delivering the best customer service in the industry."
Konkel arrives from his GM role as director of global retail in-vehicle technology. He has 30 years of experience with GM. He began his career as a sales engineer for Chevrolet and GMC W-Series medium duty trucks in 1986 and moved into the field soon after as a district sales manager in Baton Rouge, La.
The Southeast region is based in Alpharetta, Ga., and includes Kentucky, Tennessee, Alabama, Georgia, Florida, West Virginia, Virginia, North Carolina, South Carolina and southern Indiana.
Hogland arrives from his GM role as a Chevrolet zone manager in the Washington, D.C. and Baltimore area. He has 13 years of experience with GM. Earlier in his career, he spent time at GM Fleet in the advertising and commercial dealer operations departments.
The West region is based in Westlake Village, Calif., and includes California, Washington, Oregon, Nevada, Montana, Idaho, Utah, Arizona, Wyoming, Colorado, New Mexico, Alaska, Hawaii, and Puerto Rico.
The GM Fleet field team helps large commercial and government customers identify the correct vehicles to support their needs, assists them in selecting financing and provides product and technical support to keep fleets operating efficiently. Customers also can get help with fleet account inquiries, incentives programs, order management, vehicle logistics and service questions by calling the GM Fleet Action Center, according to GM.
Originally posted on Automotive Fleet