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J.D. Power 2022 Gas Utility Residential Customer Satisfaction Study announced Piedmont Natural Gas won the top spot in customer satisfaction.
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The percentage of dealer service visits relating to recalls reached 16 percent in 2015 for at least a six-year high, yet satisfaction among those customers is also rising, according to a J.D. Power study.
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One of the largest satisfaction improvements for business customers among six categories in the J.D. Power study was field service.
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Business customer satisfaction with their electric utility has hit its highest mark since 2009, based primarily on a substantial year-over-year increase in satisfaction, according to the J.D. Power 2015 Electric Utility Business Customer Satisfaction Study.
Read More →For the second consecutive year, the Chevrolet Volt was ranked at the top of Consumer Reports' National Research Center's Owner-Satisfaction survey.
Read More →For the fifth consecutive year, Hino Trucks ranked the highest in customer satisfaction for the J.D. Power and Associates study on medium-duty truck engines and transmissions.
Read More →Even with positive improvements, customer satisfaction with medium-duty trucks remains flat at 757 (on a 1,000-point scale) in 2012, unchanged from 2011.
Read More →In addition to achieving record-setting customer satisfaction scores for the company, Enterprise Fleet Management increased the size of its customer fleet by more than 30%.
Read More →WESTLAKE VILLAGE, CA - With a score of 807 in J.D. Power and Associates 2011 Medium-Duty Customer Satisfaction Study , Hino ranks highest in customer satisfaction within the conventional truck segment for a second consecutive year. H
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