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Perception of Ford’s quality has improved nearly 37% since 2008, and Hyundai’s perception of quality has increased 25% during that same period, according to the survey.
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Automotive Lease Guide says the automaker may have lost 13 percent of its potential customers because of the recall.
Read More →While 2009 was one of the roughest roads the auto industry has traveled, the road ahead looks more promising for the Detroit 3 with on average gain of approximately 3 percentage points in the 36-month residual outlook.
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