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NewsOctober 2, 2008

J.D. Power: MB Ranks Highest in Heavy-Duty Engine Customer Satisfaction

Mercedes Benz, which supplies engines for Daimler Trucks of North America, received an index score of 760 on a 1,000-point scale.

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NewsSeptember 3, 2008

Kenworth Sweeps 2008 J.D. Power and Associates Heavy-Duty Truck Awards in Product Satisfaction

KIRKLAND, WA – Kenworth Truck Company received the highest ranking in customer satisfaction among Class 8 truck owners in the Over The Road and Vocational Segment.

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NewsJune 5, 2008

J.D. Power: Overall Initial Quality Improves

American Honda, Ford Motor Company, General Motors Corporation and Toyota Motor Sales each captured three Initial Quality Model awards.

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NewsJune 29, 2006

JDP: Toyota RAV4, Lexus IS 250/IS 350 and Ford Fusion Have APEAL

The study finds that all-new models or models that have undergone a major redesign generally receive APEAL scores that are higher than average.

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NewsJune 8, 2006

Lexus and Toyota Win Big In Revamped Quality Study

J.D. Power says redesigned Initial Quality Study shows that vehicle design plays as critical a role in consumer perceptions of quality as defects and malfunctions. Hyundai in top three for first time. GM receives Gold Plant award.

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NewsMay 17, 2006

J.D. Power Revamps Initial Quality Study

Respected quality study will include questions on new high-tech items such as rear-view cameras, audio and video systems and cell phone devices.

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NewsMay 19, 2005

GM, Toyota Tops in Initial Quality Study

The Lexus SC 430 was the highest-ranking model for the second consecutive year. GM earned five top model segment awards.

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NewsMay 25, 2004

Mercedes-Benz, Infiniti Rank First in Total Quality Survey

Mercedes-Benz and Infiniti tied for first for satisfying customers in the first three months of ownership.

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NewsSeptember 21, 2000

Power: Record Number of All-New and Redesigned Vehicles Boosts APEAL Scores

All-new and redesigned vehicles serve as the catalyst for the automotive industry's most appealing lineup in recent history, according to the J.D. Power and Associates 2000 Automotive Performance, Execution and Layout (APEAL) Study.

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