The Kelsey Group, claiming to be an authority on speech-based technologies and opportunities, is releasing this week its annual "Voice Ecosystem Review and Forecast," in which the firm estimates worldwide revenues from core speech technologies -- automated speech recognition (ASR), text-to-speech (TTS), natural language understanding (NLU), embedded speech and attendant infrastructure hardware and software -- will grow from $505 million in 2001 to more than $2 billion in 2006. The firm predicts this growth in core speech technologies will trigger a multiplier effect, driving voice-activated and enhanced telephony services revenues to $27 billion by 2006.
"Early deployments involved 'touch-tone replacement' for information services and high-volume contact centers," explained Daniel N. Miller, senior vice president of Voice & Wireless Commerce at The Kelsey Group. "New phenomena, like embedding automated speech in handsets, PDAs and cars, will account for significant growth in the coming years. More accurate recognizers, human-sounding text-to-speech, 'open' development tools and 'adaptive' technologies make it possible for the carrier, enterprise and developer communities to introduce new applications quickly and more confidently."










