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Televoke Enables Devices to Alert Users And Dispatchers of Emergencies

by Staff
February 28, 2001
4 min to read


InterTrak Tracking Services, LLC., a telematics equipment and service provider, on Feb. 28 announced the launch of what it calls "the first emergency vehicle location service without a monthly fee." InterTrak Tracking Services has partnered with TelEvoke, Inc., and the Aeris.net MicroBurst(R) cellular network to deliver automotive tracking and security to an expanded market of customers. InterTrak's system was demonstrated at the TelEvoke booth at the GPS Wireless(TM) 2001 Conference March 1-2 in Burlingame, Calif. According to company officials, the new InterTrack offering will enhance the operation of conventional security devices by immediately notifying customers and emergency response operators of vehicle alarm conditions. The system also allows customers to send real-time commands to unlock their car door, start or stop the engine, and track their vehicle on the Web or phone. "Satellite based vehicle protection has finally reached a down-to-earth price, and the InterTrak System is making a dramatic impact on the vehicle location industry," said Edward Muldowney, president of InterTrack. "For the first time, consumers can get the same emergency services offered by some auto manufacturers without a monthly fee or the need to buy a new car." InterTrak provides value to customers by combining TelEvoke's automated notification, control, and tracking service platform with the added human touch of InterTrak's live operators during an emergency situation, according to Rick Bentley, founder and CEO of TelEvoke. "The InterTrak solution is a perfect way to showcase the efficiency and flexibility of our anytime/anywhere service platform," Bentley said. "TelEvoke's new Internet Call Center Interface provides a central web site for InterTrak operators to monitor all emergency notification events in real time." How the InterTrak System Works The InterTrak System uses a custom-installed InterTrak Vehicle Location Unit (VLU) to communicate with TelEvoke's automated notification, control, and tracking service platform. The InterTrak VLU is a compact GPS 12-channel receiver, incorporated with a high-speed cellular radio modem and logic control module. The VLU is compatible with virtually every vehicle make/model and can be easily installed by most experienced alarm technicians. Technical support for installation of the InterTrak VLU is provided by Wire Magic(TM) software at www.wiremagic.com. The InterTrak VLU is activated to send and receive data over the Aeris.net MicroBurst(R) cellular network. InterTrak users specify a preferred method of notification for instances of vehicle theft or other emergencies. Users may choose to be notified via phone, email, fax, or pager. Users may also select enhanced InterTrak vehicle communication features, such as remote door unlock, remote engine start, or geographic boundary notification service. InterTrak provides customers with a unique user ID and PIN for security purposes. When a vehicle is stolen, the VLU automatically sends a theft notification with vehicle location data over the Aeris.net MicroBurst(R) cellular network to the TelEvoke Network Operations Center (NOC). The theft notification will trigger an action, defined by the account information, to advise the customer and InterTrak emergency operators of the crisis situation. InterTrak customers may also enjoy vehicle tracking, notification, and communication services in non-emergency situations. TelEvoke's web and phone enabled service platform provides 24-hour access to the InterTrak system. If an employee or family member is late or overdue with the car, the vehicle location, direction, and speed is accessible through the Web or phone-based system. The service can also be used to remotely start a vehicle, monitor battery life, or find a lost car in a multi-level parking garage. About InterTrak Tracking Services, L.L.C. InterTrak Tracking Services, L.L.C. has offices in Frisco, Texas and Chicago, Ill., and has specializes in vehicle security and tracking experience. For more information, visit InterTrak's Web site, www.trackmenow.com, or call toll free, 1-866-FINDME1 (346-3631). About TelEvoke, Inc. TelEvoke, Inc. uses automated web and telephone services for "connecting people to things(TM)." Consumers have the option of being automatically notified via phone, pager or email when a valuable asset (fixed or mobile) is at risk. TelEvoke's service platform offers consumers the ability to track and control a device (e.g. vehicle or computer) remotely, providing security and safety. Founded in 1999 and headquartered in San Francisco, Calif., TelEvoke is a privately held company with investors that include SBVC, WI Harper, and Cardinal Venture. For more information on TelEvoke, visit www.televoke.com or e-mail info@televoke.com.

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