Velociti Inc., a global provider of technology design, deployment, and support services, and Samsara, a provider of connected operations technologies, have formed Samsara Technology Support Services. The new program protects technology investments through system health monitoring, 24/7 mobile repair, inventory management, and other services.
Samsara Technology Support Services includes:
- Proactive Remote System Health Monitoring with notifications when technology is in need of repair.
- 24/7 Mobile Repair at a time and place that works best for fleets and drivers.
- Guaranteed completion of technology repairs within seven calendar days.
- Real-time updates over the secure Velogic web-portal with custom dashboards.
- Hardware procurement for mounts, tablets, phones, etc.
- Inventory Management to ensure replacement hardware is available.
- Scheduling to make sure repairs are completed as quickly as possible.
- Flat rate pricing with a cost effective per unit/per month subscription.