From piles of paperwork to long cycle times, the entire insurance process can be time-consuming and frustrating. That’s where Property Damage Appraisers (PDA) comes in. The company has launched PDA Xpress, a tool that turns customers’ smartphones into fast and easy-to-use appraisal tools that lighten adjusters’ workloads by managing appraisals. PDA Xpress increases efficiency, decreases cycle time to three hours or less and helps adjusters close claims quickly.

One of the benefits of PDA Xpress is that it’s a web-based solution. This eliminates the need for customers to waste valuable space on their phones by downloading an app. To file a claim, all adjusters need to do is send a link to a user’s phone via a text message. Through this link, vehicle owners will access PDA Xpress, take photos of their damaged vehicles and easily submit their photos through the web-based tool.

PDA then reviews the images, completes an estimate and returns the finished estimate to the adjuster for repairs within three business hours, eliminating the need to schedule an appraisal or visit a body shop. With PDA Xpress, the entire estimate process is managed by PDA, not the adjuster, dramatically reducing cycle time and ultimately making the life of the vehicle owner easier.

“Our turn-key solution dramatically cuts appraisal costs and helps resolve claims in less than three hours. This is a vast improvement to the norm and very appealing to adjusters as PDA handles the entire process for them,” said Tom Dolfay, CEO of PDA.

In addition to autos, PDA Xpress is perfect for claims on medium-duty and heavy-duty trucks and trailers as well as other heavy equipment. These operators earn their livelihood on tight timelines with minimal downtime making a three-hour cycle time for appraisals ideal.

PDA Xpress is fully backed by PDA customer support. In cases where damage cannot be appraised through images alone, PDA will dispatch an experienced appraiser from their nationwide network with a cycle time of 24 to 48 hours on automobiles. This process is also managed through PDA, requiring no extra effort from adjusters.

About PDA, Inc.

PDA’s highly skilled national network of appraisers performs auto, heavy equipment, motorcycle, marine, property and recreational vehicle damage appraisals, and lease turn-in inspections. 

To learn more about PDA Xpress visit