Decisiv will integrate its service relationship management platform with Daimler Trucks North America's Uptime Pro dealer service management platform.
Mack Trucks and Volvo Trucks North America have extended their uptime services bundles, at no additional cost, for its customers.
Throughout the COVID-19 pandemic, truck dealers have been creating new procedures to help ensure the safety of employees and customers, from paperless document handling to pickup and delivery for customers. Mack and Volvo highlighted what some of their Certified Uptime dealers have been doing.
Daimler Trucks North America said its recent and upcoming rollouts of Techlane, Service Pre-Authorization, and TechAssist will help dealers meet its goal of 24-hour maximum repair turnaround time.
Never before have stocked shelves, road construction projects, and refuse collection been more vital to society than during the global coronavirus pandemic. Mack Trucks and Volvo Trucks have risen to the challenge, offering customers consistent uptime support.
As the fleet industry evolves, parts and service programs are doing their part to adapt — and help fleets adapt, too.
Volvo says its new partnership with SAS will provide greater capabilities for its Remote Diagnostic customers.
ORLANDO - In kicking off the Navistar presser here at the ATA Management Conference & Exhibition, Michael Cancelliere, president, Truck and Parts, presented the continuing growth of the economy and the rise in truck orders year over year as the backdrop for the OEM announcing it would increase prices on 2009 model year trucks “by up to 2%.”
Employment at truck dealerships hit its highest point in five years, according to a report from American Truck Dealers a division of the National Automobile Dealers Association, as dealers work to improve customer uptime and deal with ever-more-complex equipment.
Mack Trucks is bringing its telematics-driven uptime solutions to customers with older Mack vehicles, the company announced at the NTEA Work Truck Show in Indianapolis.
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