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Business Customer Satisfaction Improves for Electric Utilities

Business customer satisfaction with their electric utility has hit its highest mark since 2009, based primarily on a substantial year-over-year increase in satisfaction, according to the J.D. Power 2015 Electric Utility Business Customer Satisfaction Study.

Utilities Join Forces to Speed Up Storm Restoration

In battling rough weather conditions since the beginning of the year, utilities made extra efforts in this latest storm to go beyond their immediate customer service areas to ensure that sister companies and surrounding utilities had as much help as possible.

Utility Crews Commended for Holiday Storm Restoration

The recent ice storm that swept across Maine and Michigan the week before Christmas may have done some damage, but it also appears to have had a positive impact: appreciation for the utility crews who worked tirelessly through the holidays to restore services for their customers.