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MidAmerican Energy

Business Customer Satisfaction Improves for Electric Utilities

Business customer satisfaction with their electric utility has hit its highest mark since 2009, based primarily on a substantial year-over-year increase in satisfaction, according to the J.D. Power 2015 Electric Utility Business Customer Satisfaction Study.

JD Power: 2014 Gas Utility Business Customer Satisfaction Study

Now in its ninth year, the study measures customer satisfaction among business customers with their gas utility company in four regions. Washington Gas, MidAmerican Energy, Oklahoma Natural Gas and SoCalGas all took first for their respective areas.