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Unscheduled Maintenance Costs Increase 3% in CY-2021

Part and labor prices have increased 4-8%, while part and labor availability have decreased. Due to difficulties sourcing replacement vehicles, fleets are keeping units in service longer. This caused repair spend to increase in 2021.

Severe Skilled Technician Shortage Triggering Higher Shop Labor Rates

The vehicle maintenance and repair industries are experiencing a skilled labor shortage as technicians in the Baby Boomer demographic retire in greater numbers than those replacing them. The skilled labor shortage requires shops to pay more for skilled technicians, which translates into higher shop labor rates.

Top 15 Fleet Maintenance Trends in 2013 & Beyond

Vehicle quality continues to improve and extended powertrain warranties have covered some expensive repairs, which occur at higher mileage. Although quality has increased, vehicles are becoming more complex, especially with the proliferation of new onboard technologies. In this context, what follows are the top 15 maintenance trends for passenger cars that are facing commercial fleet managers in 2013 and beyond.

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