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Communication

Breezeworks Messaging

Breezeworks, a service business automation platform, unveiled a new messaging feature to supercharge communications efficiency for mobile service teams.

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18 Ways to Improve the Upfit Planning Process

A “dream team” of 18 fleet truck experts was assembled to discuss ways to optimize the upfitting process. In part 1 of our two-part series, these subject-matter experts reveal how to avoid common upfitting mistakes. It all starts with proper planning.

Implementing a Driver Communication Strategy

I recently attended a seminar comprised of fleet drivers from different corporations, and what surprised me was that none of them knew the name of their company fleet manager. Is this important? I think so.

Procurement and Fleet Don't Speak the Same 'Language'

Until the emergence of strategic sourcing in the 1990s, procurement did not hold the same prominence within corporations as it does today. Nowadays, procurement plays a pivotal strategic role. Procurement is now the new engine of change in fleet management, which has resulted in dramatic changes in the fleet purchasing and supplier selection process.

Daimler & Deutsche Telekom Partner to Provide Automotive Online Services

Daimler AG announced it has formed a partnership with Deutsche Telekom that will promote the automakers planned launch of communications services in its motor vehicles worldwide.

Will Technology Eliminate the ‘Personal Touch’ in Fleet Management?

Technology has transformed the way fleets communicate. One unintended consequence has been the increasing de-personalization of the interaction between fleet managers and drivers. In many ways, technology is slowly eliminating the “personal touch” to fleet management, which, since the inception of the profession, has been the hallmark of good fleet management, In the future, will personalized fleet management seem as quaint as the home delivery of milk?