Terex is still shipping equipment and parts operations, parts fabrication, service centers, logistics, and shipping operations are running.
Terex is still shipping machines to meet customer needs, but it has temporarily suspended manufacturing operations in certain locations, responding to changing customer demand and complying with government mandates to close facilities. Terex will reopen those operations at the earliest dates, safely, in compliance with local mandates and in response to customer demand.
Technicians are supporting customers and others virtually (e.g., phone, video conference) as much as possible. Terex call centers remain operational with most personnel working remotely. Technicians will be dispatched where it is safe to do so and only for business-critical situations.
Team members who can work remotely are doing so. For those working on-site, Terex is following recommended preventive protocols including staggering shifts, reducing team member concentration, disinfecting surfaces, sending team members home if they ill, and establishing guidelines for quarantine, and other steps to keep the work environment safe.