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Fleet FAQ

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Fleet FAQ? Fleet Management & Leasing

Q. What should I expect from my fleet provider during the recovery phase?

A. For any fleet, when storm-related vehicle damage occurs, it is treated like any other kind of accident. If you have an accident management program, your fleet partner should jump in to help with filing claims, providing rentals, assisting with repairs, and getting the most value in the secondary market when equipment is still viable. A fleet management provider with buying power can also get vehicles replaced quickly and at a good price. Most of all, you should be able to pick up the phone and have the person on the other end treat you as their valued customer. Receiving priority-level service from a partner that understands your business will make a tremendous difference.

Expert Bio

Answered by : Tom Coffey

Vice President

With over 30 years of experience Tom is an expert in both the fleet and equipment leasing industry. As a member of senior leadership he provides not only vision for the company, but also helps delivers best-in-class results across all operating areas. Tom is also instrumental in helping to elevate and advance the Merchant Fleet Management brand.

With over 30 years of experience Tom is an expert in both the fleet and equipment leasing industry. As a member of senior leadership he provides not only vision for the company, but also helps delivers best-in-class results across all operating areas. Tom is also instrumental in helping to elevate and advance the Merchant Fleet Management brand.

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Fleet FAQ? Fleet Management & Leasing, Questions?

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Q. How do I start the RFP process?

A. The key to a productive RFP is clarity. Before you start to lay out your RFP, take some time yourself or with your team to lay out the specific challenges you are looking to solve and to...

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