Q: With so many technology enhancements for fleet management companies, how can we monitor cell phone usage to eliminate distractions?
A: Distracted driving is a dilemma for fleet managers looking to leverage useful technology to improve . . .
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A. Your contact options should never be limited to an 800 number. If you have a question about your fuel program or need to talk about upfit options, you should not be forced through an automated phone labyrinth only to end up talking to a customer service center person who has no idea who you are. Ask who your contacts will be. If the only answer is “You can call our 800 number anytime,” take them off the list immediately. You should have direct contact with the team members responsible for the services and technology that will become integral to your fleet functionality and they should care as much as you do about your operational needs. And, this level of support should be included in any baseline agreement.
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A: Distracted driving is a dilemma for fleet managers looking to leverage useful technology to improve . . .
Clearly defined driver safety policies should consider federal regulations. . .
A. For any fleet, when storm-related vehicle damage occurs, it is treated like any other kind of accident. If you have an accident management program, your fleet partner should jump in...
A. Fleets using fuel cards should have a “storm profile” in place that anticipates the impact of fuel scarcity. Prices may be rising and stations may ration fill-ups in emergency situations...
A. When emergency protocols go into effect, drivers need to know where to go, and they also need to know what to do if they can no longer get there...
A. Ask when the first rollouts occurred, how many customers are using the technology and...
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A. Good companies attract and keep good people. You want the account representative you work with today to still be with you tomorrow...
A. If you are undertaking a switch, you probably feel even more pressure to get it right. And, if that’s the case, don’t lose sight of what you really like about your current arrangement...
A. Fleet management providers offer different approaches to maintenance. Management software can track...
A. Basic fluid, tire and battery maintenance can dramatically reduce the chance of drivers getting stranded...
A. Believe it or not, tire problems cause nearly half of all roadside breakdowns...
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