Graphic courtesy of Geotab.

Graphic courtesy of Geotab.

Geotab is offering a service designed to reduce vehicle downtime via a comprehensive roadside assistance management solution.

The web-based service, Geotab Roadside, connects MyGeotab fleet telematics and the Geotab Drive mobile app. These services are then combined with Rapitow’s roadside assistance network, which provides road side assistance coverage across all of North America, according to Geotab. Services will include battery boost, fuel delivery, and towing of up to 25 miles

The service will be available to customers across the USA and Canada, according to the company. 

The solution combines Geotab’s GPS data and a network of service vehicles in North America. Leveraging Rapitow, Geotab Roadside can request assistance through MyGeotab or the Geotab Drive app, providing fleet managers and drivers with full insight into estimated arrival time and location of the service vehicle on the way.

“Geotab Roadside will add a new level of convenience for our customers, reducing time spent on the phone and waiting on the side of the road to get you back to what you do best - running your business,” said Neil Cawse, CEO, Geotab.

The aforementioned services are complimentary for light-duty vehicles on Geotab’s ProPlus Plan. For ProPlus customers requiring additional services, or for those with medium- or heavy-duty vehicles, payment is collected directly within MyGeotab or the Geotab Drive app.

Geotab Roadside is available on the Geotab Marketplace.

Originally posted on Automotive Fleet