Hino Trucks introduced the latest group of dealers that have been selected as “Certified Ultimate," Hino’s dealer excellence program.
From new products and services to training and dealership presentation, Certified Ultimate Dealerships are setting a new benchmark in the industry. According to Hino, customers can expect an Ultimate Ownership Experience that delivers higher standards at every touch-point throughout the lifecycle of product ownership at these locations.
To be considered for certification these dealers are exceeding exceptional performance goals and are fulfilling stringent customer total support requirements in the areas of Facilities, Business Processes, and Personnel Training.
The locations below have gone through the extensive process of certification and now join our current group of seven Hino Trucks’ Certified Ultimate dealerships:
- H.K. Truck Services, Inc., in Plainfield, N.J.
- Bentley Truck Services, Inc., in New Castle, Del.
- Lynch Truck Center in Waterford, Wis.
- Matheny Motor Truck Co., in Mineral Wells, W. Va.
- Industrial Power Truck & Equipment in Ft. Worth, Texas (second certified location)
Tim Matheny, President of Matheny Motors had this to say about being selected, “The Matheny Hino Team is excited to become a Hino Certified Ultimate Dealer. As a Certified Ultimate Dealer, extensive training and additional standards for our parts, sales, and service department allow our employees to be more engaged and invested in improving the customer experience. Through the process of becoming Certified Ultimate, our [dealership] environment has become safer, organized, and customer focused.”
Originally posted on Trucking Info