HVAC Fleet Increases Productivity 15% with Integrated Tracking Solution

With the implementation of an integrated fleet tracking system, Conditioned Air, Inc. said it has increased its overall fleet productivity. Conditioned Air wanted to move from separate solutions to one integrated solution to ensure they had all the functionality they needed to provide superior service to their customers.

The company used an integrated solution from NexTraq and Compusource.

“Several of the solutions we looked at had complicated user interfaces and outdated mapping technology. The NexTraq solution provided a clean interface that is easy to use and has advanced Google Maps functionality. We also had an outstanding experience with our sales representative,” said Evan Ayoub, Projects Director for Conditioned Air.

The company said that the integration of the NexTraq Fleet Tracking solution and Compusource field service software, which were completed in a single day, has increased productivity up to 15 percent.

“The mapping functionality really helped out our dispatcher who was initially unfamiliar with some of our service area. Now, she is able to send the closest vehicle to a service call to increase our overall feet productivity,” Ayoub said.

Additionally, Ayoub  noted the NexTraq solution has increased overall employee accountability. “We are a family-oriented business, so we don’t have many issues with drivers. If, however, there is a driver problem, we can easily identify and provide the proper counseling,” he said.