The new integrated platform is expected to provide an easier, more competitive, and quicker insurance experience for Mack and Volvo customers. - Photo: Mack Trucks

The new integrated platform is expected to provide an easier, more competitive, and quicker insurance experience for Mack and Volvo customers.

Photo: Mack Trucks

Mack Financial Services (MFS) and Volvo Financial Services (VFS) is working with insuretech company REIN to pilot a new integrated insurance service on a digital platform. This platform is expected to provide an easier, more competitive, and quicker insurance experience for Mack and Volvo customers.

The new service enables enhanced capabilities, allowing customers to access different coverages, make claims and handle their other insurance-related needs online. The pilot program, connecting Mack and Volvo customers, insurance companies, and dealers, is currently available in select U.S. markets.

“Mack is pleased that our customers will be able to have a simpler, more convenient insurance experience,” said Jonathan Randall, Mack Trucks senior vice president of North American sales and commercial operations. “The service being piloted will soon enable insurance providers to reach customers in real-time through their devices, enhancing overall communication and service levels.”

MFS and VFS plan to launch the service nationwide in the U.S with intentions to offer it in select international markets in the future.

“This integrated service allows Volvo Trucks to harness the power of data to better serve our customers,” said Peter Voorhoeve, president of Volvo Trucks North America. “Insurance companies will have the ability to leverage valuable information, whether that is their customer’s vehicle history for faster claims support or an operator’s responsible driving history to potentially reduce a customer’s insurance premium.”

Additional program details will be released at a later date.

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