he new technologies include an automated kiosk for temperature scanning, software for contact...

he new technologies include an automated kiosk for temperature scanning, software for contact tracing, and a mobile app for touchless printing.

Photo: General Motors

General Motors has developed new technology to aid workplace safety during the COVID-19 pandemic, and the company is sharing its innovations with the world for potential use in job sites as diverse as manufacturing plants, offices, or even schools. The new technologies include an automated kiosk for temperature scanning, software for contact tracing, and a mobile app for touchless printing.

While developed to aid the company’s workplace protocols, GM has made these tools available to the public for potential use in any workplace, school, or facility.

“We developed an extensive playbook for a safe return to work for our employees, and we’re seeing very good success,” said Dr. Jeffery Hess, GM medical director. “As we implemented the protocols, GM software developers started to work on how technology could make the process smoother and more precise.”

GM’s in-house software developers innovated solutions aimed at helping employees return to work with more confidence, streamlining and improving workplace safety protocols.

“We had to respond quickly to the challenges the COVID-19 pandemic created for our workforce,” said Randy Mott, GM executive vice president and chief information officer. “Our teams collaborated online with experts around the world to quickly innovate and support the safe return of our employees to the workplace. We know many of these challenges affect others globally. We felt it important to share our innovation so other companies, organizations and institutions could benefit from our experience.”

Thermal Scanning Kiosk

In GM workplaces – and many other kinds of facilities today – safety protocols call for an entry process that includes a temperature evaluation, normally administered by another worker. GM developed new software code that integrates the operation of an infrared thermal camera with a computer and monitor, automating and streamlining the entire process.

Leveraging open-source code from the OpenCV project, the system automatically detects when someone has stepped in front of the camera and checks for an elevated skin temperature, indicating it is either safe to proceed or the entrant needs further evaluation. The process can take as little as 1-2 seconds, relieving bottlenecks at workplace entry points and reducing physical contact between workers. The scanning is effective when the worker is wearing a mask or face covering.

Kiosks are in use at numerous GM offices and plants across the United States and will expand to other global locations soon. While the actual kiosk GM built is for its own facilities, the innovation that makes it work can be applied in many other kinds of workplaces. The software is available to help any workplace or facility with similar entry scanning processes.

Workplace Contact Tracing

Developers worldwide are designing technology solutions to improve contact tracing. GM made significant improvements to Covid Watch, an open-source contact tracing application, by adding real-time social distance alerts, boosting performance on both iOS and Android devices and adding support for Bluetooth beacons. GM will release its open-source software soon, helping developers worldwide who are collaborating on open-source solutions to aid contact tracing.

“We believe our application advances the state of the art when it comes to mobile apps for contact tracing, which is the subject of massive software development efforts across multiple industries today,” said Tony Bolton, GM chief information officer of Global Telecommunications and End-User Services.

GM is testing a mobile app that would create a record for the employee, listing other users with whom he or she has been in contact. It can help medical staff reach employees that had contact with a worker testing positive for COVID-19, while maintaining privacy and security. The app also constantly computes the physical distance between users and can send an alert to help encourage safe behavior. GM is planning a pilot to test the application soon.

Touchless Print

The new Touchless Print mobile web application now enables employees to print documents without touching the printer’s control panel, leveraging instead a QR code scanned through the employee’s mobile phone. The process is not only safer, but very quick and extremely simple.

“Touchless printing is a first step, as the team is also working on using technology to make other daily activities more hands-free,” Bolton said.

This app is in use now at GM facilities worldwide, for iOS and Android devices, and exclusive to HP printers. The open-source software for the app was released earlier this month.

These innovations are the latest in a series of pandemic-response actions from the company, including production of critical care ventilators and personal protective equipment such as masks, face shields and N95 respirators.

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