A great global fleet manager is a strategic thinker and visionary who has the ability to develop and communicate this vision. There isn’t a single trait that epitomizes a great global fleet manager; rather, it is a multitude of traits interacting with one another.
Volkswagen earned the top spot for Strategic Vision’s Total Quality metric, i.e. how well a vehicle meets a customer’s expectations. Ford and Chrysler tied for second place in the Total Quality rankings, while Toyota took the top spot for the lowest number of reported problems.
SGI is an automotive metric that reflects the relationships between perceived quality plus overall value and “green” issues.
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