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Upfitting

An SLA that is overly rigid can have the unintendedconsequence of driving inefficient production. (PHOTO: Reading Truck Body)

Articles

10 Disadvantages to Using an Upfitter Service Level Agreement

Standardized delivery timelines stipulated in an SLA can create unrealistic expectations. Also, the relationship can become transactional in nature, with a risk of damaging the relationship if there are penalties for missed metrics.

Klinghoffer

News

Auto Truck Group Hires Midwest Fleet Sales Manager

Auto Truck Group has hired Jeff Kinghoffer as a fleet sales manager for the Midwest territory, the upfitter has announced.

An SLA should include a quality assurance process to cover defects, warranty claims, or customer complaints. (Photo courtesy of RAM Trucks)

Articles

Benefits of a Service Level Agreement with Upfitters

This two-part article examines the pros and cons of a service level agreement (SLA) with an upfitter. Part 1 examines the advantages of an SLA and how to correctly structure its metrics. Part 2 will examine 10 potential disadvantages.

News

Wheels Names Midway Upfit Supplier of the Year

Wheels, Inc. has recognized Midway Specialty Vehicles as the recipient of its inaugural Upfit Supplier of the Year award for superior performance, exemplary service and innovation, the fleet management company announced.

Einbinder

News

Auto Truck Group Hires Fleet Sales Manager

Auto Truck Group has hired Nicole Einbinder as a fleet sales manager, the upfitter has announced.

All new Elliott Equipment Company BoomTruck cranes will come standard with a two-year parts and labor warranty and lifetime structural warranty. (Photo courtesy of Elliott Equipment)

News

Warranty Extended on Elliott BoomTruck Cranes

Elliott Equipment Company announced that all new Elliott Equipment Company BoomTruck cranes will come standard with a two-year parts and labor warranty and lifetime structural warranty.

Petrizzo

News

Auto Truck Group Sales Manager Returns to Upfitter

Peter Petrizzo has returned to the Auto Truck Group's sales team as fleet sales manager, where he will be responsible for the development and performance in the newly created vocational sales segment and will cover the construction and landscape markets.

Truck toolbox lid-latch-support joined with a structural adhesive eliminates warpage and stress concentrations common with welding. (Photo courtesy of LORD Corp.)

Articles

Building Better Vehicles

Rather than welding components together, structural adhesives are becoming more common in custom upfit work vehicles.

News

Work Truck's Top 10 Articles in 2016

The 2016 calendar-year brought about more new-vehicle launches, an increased interest in upfitting and truck spec'ing, continued concerns about controlling fuel costs, and new technology and features on trucks than ever before.

Pete Dondlinger

News

Auto Truck Group Names Dondlinger President

Pete Dondlinger is replacing Jim Dondlinger as president of the Auto Truck Group, the upfitter has announced.

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