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Mack Takes Upfitting Online with Body Builder Portal

March 07, 2017

The Mack Granite dump model. Photo: Mack Trucks
The Mack Granite dump model. Photo: Mack Trucks

Mack Trucks has introduced the Mack Body Builder Portal, which brings all of the company’s body builder resources together in a single online location.

The Body Builder Portal acts as a one-stop shop for body builder needs, giving customers, body builders and dealers the tools they need for a body upfit process. Resources available through the portal include wiring schematics and links to industry associations, such as the American Concrete Pumping Association, as well as contact information for Mack’s Body Builder Support Team and Mack’s concrete pumper support line.

In 2015, Mack created its Body Builder Support Team, including a body builder order manager position focused on ensuring effective collaboration among body builders, dealers, and customers during the body ordering process.

Also included are revised body builder manuals for all Mack models, which have been updated with simpler navigation. A custom-designed PTO pump speed calculator is also available.

“Mack’s strong reputation for application excellence is built on delivering trucks that meet our customers’ specific needs, which in many cases includes body modifications from body equipment manufacturers,” said Jonathan Randall, senior vice president of sales, Mack Trucks North America. “With the new Mack Body Builder Portal, we’re making it even easier for customers and body builders to easily access the information they need to best modify their vehicles.”

The company also recently announced that the Mack Granite model is the top selling heavy-duty conventional straight truck in the U.S., based on IHS Markit U.S. new commercial vehicle registrations.

“Mack is proud to have earned the trust of customers who chose the Granite model more than any other heavy-duty straight truck in 2016,” said Jonathan Randall, senior vice president of sales for Mack Trucks North America. “We look forward to continuing to meet the needs of our customers’ applications.”

For more information on the Mack Body Builder Portal, click here.

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