The Number 1 Resource for Vocational Truck Fleets

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August 2017, Work Truck - Feature

Telematics in Vocational Truck Fleets: Food and Beverage

Image of truck courtesy of PepsiCo

By Lauren Fletcher

Complying with both vehicle and food safety regulations, keeping vehicles on the road with minimized downtime, and ensuring route efficiency are all ways food and beverage fleets are leveraging telematics solutions to help with their operations.

Tags: Telematics, Regulations, Refrigerated Truck, Safety & Compliance, Food and Beverage Fleets, Food Safety

August 2017, Work Truck - Feature

Telematics in Vocational Truck Fleets: Refuse and Waste Management

Image of refuse truck fleet courtesy of Waste Management.

By Lauren Fletcher

Refuse fleets often have set routes but drivers operate in inherently dangerous conditions. Telematics can help keep drivers safe and improve the efficiency or a refuse or waste management fleet.

Tags: Telematics, Driver Safety, Waste Management, Refuse Fleets, Vocational Trucks

August 2017, Work Truck - Feature

How to Spec a Truck for the Application

Over-spec’ing a truck increases the capitalized cost of the vehicle, while underspec’ing increases maintenance cost. (Photo: Getty Images)

By Mike Antich

Work trucks must be viewed as earning assets, so it is critical to spec these work tools to maximize their productivity. It is impossible to “build” a truck that enhances user productivity if you don’t understand the fleet application.

Tags: Productivity, Spec'ing, Truck Specs, Liftgates

August 2017, Work Truck - Feature

Keeping HVAC and Plumbing Fleets On Track

Colepepper Services regularly updates its fleet in an effort to increase fuel efficiency and keep expenses low. (Photo: Colepepper Services)

By Roselynne Reyes

Home service companies offer a wide menu of services. This can require vehicles with plenty of space for equipment, upfitting to keep supplies organized, and a system that helps the main office keep track of vehicles.

Tags: Van Upfitting, HVAC Fleets, Plumbing Fleets

August 2017, Work Truck - Feature

Optimizing 'Bug Busting' Fleets

Terminix operates a fleet of approximately 9,500 vehicles, of which 75% are light-duty trucks used for service applications.  (Photo: Terminix)

By Shelley Ernst

Pest control fleet vehicles provide rolling offices for technicians, making them central to carrying out a company’s mission.

Tags: Pest Control Fleets, Orkin Termite and Pest Control, Rollins Inc., Truck Upfitting, Truly Nolen, Terminix

August 2017, Work Truck - Feature

All About ICUEE: 'The Demo Expo'

The ICUEE show features hands-on demonstrations of utility and construction equiment both on the show floor and in the demo zone. (Photo: ICUEE)

By Lauren Fletcher

The International Construction & Utility Equipment Exposition (ICUEE) is coming to Kentucky in October and promises to be the premier event for utility and contractor fleet professionals.

Tags: Utility Fleets, ICUEE, Construction Fleets

August 2017, Work Truck - Feature

Benefits of Telematics in Vocational Truck Fleets

Image: Getty

By Lauren Fletcher

Optimizing productivity, reducing downtime, increasing efficiency, and ultimately keeping drivers safe are just a few ways a telematics solution can help benefit vocational truck fleets.

Tags: Telematics, Utility Fleets, Refuse Fleets, Construction Fleets, Delivery Fleets, Food and Beverage Fleets, Service Fleets

August 2017, Work Truck - Cover Story

Preventive Maintenance for a Complex Cooling System

Fleets should consider monitoring routine radiator checks and refill practices and modifying these practices as necessary. (Image: Getty)

By Bob Stanton

Today’s cooling system is much more complex than in years before. Changes to coolants and filters are shared, as well as the necessary changes to preventive maintenance processes to adapt to these new products.

Tags: Preventive Maintenance, Cooling System, Coolants

August 2017, Work Truck - Feature

Telematics in Vocational Truck Fleets: Utility Operations

Photo of utility fleet trucks courtesy of Wikimedia/USCAE-TAS

By Lauren Fletcher

The utility fleet industry is very labor intensive and often must help during emergency situations or during times of severe weather. Telematics can help keep a utility fleet going where it needs to be.

Tags: Telematics, Utility Fleets, Emergency Response, Asset Tracking

July 2017, Work Truck - Feature

Telematics in Vocational Truck Fleets: Local Delivery

Local delivery fleets use a variet of trucks, from cargo vans to box trucks to trucks with trailers (pictured). Photo courtesy of Wikimedia Commons.

By Lauren Fletcher

Route planning and optimization, scheduling, and complete visibility into a local delivery fleet are just some of the industry-specific benefits of a telematics solution.

Tags: Telematics, Medium-Duty Trucks, Refrigerated Truck, Delivery Fleets

July 2017, Work Truck - Feature

Telematics in Vocational Truck Fleets: Field Service

Image of Kenworth diesel-electric hybrid truck, the first used in a service application, which was introduced at the World of Concrete. Photo courtesy of Kenworth

By Lauren Fletcher

Telematics can help field service fleets with dispatching, asset and personnel productivity, customer satisfaction, and more.

Tags: Field Service, Service Fleets, Telematics, Upfitting, Routing, Dispatch

July 2017, Work Truck - Feature

Telematics in Vocational Truck Fleets: Construction

Photo: Creative Commons

By Lauren Fletcher

Construction fleets differ from other vocational fleets due to the types of equipment utilized, the heavier wear-and-tear put on assets, and vehicle/personnel use and planning based on site needs.

Tags: Telematics, Asset Management, Productivity, Construction Fleets

July 2017, Work Truck - Feature

Ways to Set Up Your Work Van

Logo: LaMar Norman

By Lauren Fletcher

Upfitters provide a multitude of options to turn your vans into the perfect tool for your trade, from shelving and storage to ladder racks and partitions.

Tags: Upfitting, Cargo Vans, Cargo Management, Full-Size Vans, Van Shelving, Partitions, Ladder Racks, Van Upfitting

July 2017, Work Truck - Feature

Strategic Changes for Extended PM Intervals

In the past, engine mechanical problems showed visible signs, such as exhaust smoke color, soot traces, or a new oil stain underneath the truck. This is no longer the case. (Photo: Getty Images)

By Bob Stanton

Today’s engine technology and hardware systems require a more strategic inspection than before. Preventive maintenance based on oil-change intervals may not be enough.

Tags: Preventive Maintenance, Fuel Filter, Air Filters

July 2017, Work Truck - Department

Confirming a Driver’s Abilities Through a Road Test

By Kathy Close, J.J. Keller

When screening an applicant for a regulated driving position, it is often difficult to know the individual’s true capabilities. Licensing alone is not a tell-all and unless you personally see the applicant in action you may have no idea how he or she will handle your vehicles. This is where a thorough road test comes in.

Tags: CDL, Truck Drivers, driver tests, CDL testing

July 2017, Work Truck - Feature

Smooth Operation Under Tough Conditions

The event, hosted by Chevrolet and John Deere, featured Silverado HD trucks towing John Deere equipment of various sizes. (PHOTO: JESSICA WALKER, COURTESY OF CHEVROLET)

By Roselynne Reyes

Chevrolet gave journalists the chance to test out the Silverado HD’s driving and towing capabilities at a press event co-hosted with John Deere in June.

Tags: Chevrolet, John Deere, Chevrolet SIlverado HD, Chevrolet Silverado 3500

July 2017, Work Truck - Feature

Beverage Hauler Delivers with Kenworth T370 Trucks

Since purchasing its first T370, Atlantic has ordered several new T370s every year over the past five or six years, including 12 new T370s in 2016. (Photo courtesy of Kenworth)

By Staff

The growing beverage hauler's 120-truck fleet includes an expanding roster of Kenworth trucks, featuring T370 route trucks powered by PACCAR PX-9 engines and Allison 6-speed automatic transmissions.

Tags: Kenworth, Coca-Cola, Food and Beverage Fleets, Kenworth T370

July 2017, Work Truck - Feature

Spec'ing and Selecting Service Bodies

Reading Truck Equipment offers a variety of service body offerings in both steel and aluminum. (Photo courtesy of Reading Truck Equipment)

By Lauren Fletcher

Become a service body pro by avoiding common mistakes and taking important factors such as use and location into consideration.

Tags: Service Bodies, Stellar Industries, Ranger Design, Cranes, Piedmont Natural Gas, Upfitters, Truck Upfitting, Truck Caps

July 2017, Work Truck - Cover Story

Importance of Mobile Truck, Van Marketing

Vehicle graphics can offer 101 impressions per mile traveled, and at a significantly lower cost per impression than billboards and radio advertising.  (Photo courtesy of Avery Dennison)

By Shelley Ernst

A truck and van owner's guide to mobile vehicle graphics and advertising. A vehicle wrap on a typical trailer makes 10 million impressions every year. Adding graphics to fleet trucks or vans can go a long way toward boosting brand recognition.

Tags: Vehicle Graphics, Truck Graphics, Advertising, Mobile Advertising

July 2017, Work Truck - Feature

Fleet Liability for Add-On Equipment

One way to reduce the liability of add-on equipment is to regularly review how equipment is used and whether it is needed. (Photo: Getty Images)

By Richard Alaniz

Employers put themselves and others at great risk when they fail to train their employees on the proper use of equipment. Failure to ensure that employees fully comply with equipment use policies can compound the liability risk.

Tags: Ergonomics, Accidents, Liability, Driver Safety, Van Upfitting, Truck Upfitting

June 2017, Work Truck - Feature

Truck Telematics: Beyond Asset Tracking

While a telematics solution can produce a lot of data, it can also help integrate various systems for more streamlined information gathering and reporting. (Photo: Getty Images)

By Lauren Fletcher

Most fleet managers know telematics is great for asset tracking, but there are many other underutilized components of a telematics solution that could be saving fleet managers time and money.

Tags: ARI, CalAmp, Element Fleet Management, Fleetio, Enterprise, Teletrac Navman, Geotab, Telematics, Telogis, Asset Tracking

June 2017, Work Truck - Feature

Know Your Fluids: Additives

The most popular additives used by fleets combat cold weather gelling, but additives can be used year-round for a variety of reasons. (Photo: Getty Images)

By Shelley Ernst

Keeping gasoline and diesel engines running smoothly and efficiently is important and additives can help.

Tags: Gasoline, Vehicle Fluids, Diesel Fuel, Fuel Additive

June 2017, Work Truck - Feature

Solving Medium-Duty Upfitting Challenges

By Lauren Fletcher

The number of available options, combined with getting exactly what is needed for your fleet, can be daunting at best. But, with some homework and research doing the upfitting job right can be easier than it appears.

Tags: Upfitting, A.R.E., Medium-Duty Trucks, Pace Edwards, Stellar Industries, Reading Truck Body, American Eagle, Dejana Truck Equipment, Truck Upfitting

June 2017, Work Truck - Cover Story

Overt & Hidden Costs of Extending Truck Replacement

Vocational fleets require reliable vehicles capable of handling highly specific jobs, where downtime results in the lost productivity of a revenue generator. (photo: getty images/dead and living)

By Mike Antich

Extending truck replacement cycling parameters beyond stated fleet policy is typically a short-term tactic used by senior management to solve a budgetary constraint; however, there are long-term fleet consequences to this strategy.

Tags: Operating Costs, Medium-Duty Trucks, Replacement Cycles, Truck Replacement

May 2017, Work Truck - Feature

Why Aerial Work Platform Inspections Matter

Photo courtesy of Elliott Equipment Company

By Cara Eccleston

Although tedious, aerial work platform inspections can keep businesses compliant, equipment in service, maintenance costs in check, and workers safe on the job.

Tags: Inspections, Aerial Work Platform, Elliott Equipment

May 2017, Work Truck - Department

Roadcheck: How Secure Are Your Drivers?

Photo via fourbyfourblazer/Flickr.

By Kathy Close

This year’s International Roadcheck — a 72-hour enforcement blitz — is scheduled June 6 to 8. If last year’s event is any indication, motor carriers and their drivers can expect to see almost 63,000 inspections over the course of these three days, or about 15 commercial motor vehicle (CMV) inspections on average every minute.

Tags: Cargo Management, J.J. Keller, Roadcheck, CSVA, FMCSA, Drivers

May 2017, Work Truck - Feature

Optimizing Truck and Van Specs

Photo courtesy of Ford.

By Mike Antich

Without fully understanding the fleet application requirements and operating parameters of truck and van assets, it is impossible to spec the best powertrain, chassis, and body needed to optimize productivity and total cost of ownership.

Tags: Upfitting, Vehicle Spec'ing, Ergonomics, Remarketing, Used Truck Sales

May 2017, Work Truck - Cover Story

What to Know Before Opting for a Full-Service Lease

One of the major benefits of a full-service lease is access to priority maintenance service and nationwide facilities. (Photo: Ryder)

By Lauren Fletcher

A full-service lease provides many added benefits beyond traditional lease options. Growing in popularity, there are situations where it may not be the ideal option as well as some common misperceptions.

Tags: Leasing, Maintenance, Truck Leasing, Full-Service Leasing, Lessors

May 2017, Work Truck - Feature

Cost-Reduction Strategies that Go Beyond the Asset

Photo: Getty Images

By Mike Antich

Fleet cost-reduction programs typically focus on the asset; however, there’s a limit to how much a fleet manager can modify truck specs without impacting the fleet mission. True cost savings are to be found in areas beyond the asset.

Tags: Cost-Cutting, Vehicle Acquisition

March 2017, Work Truck - Department

Top 7 Fed Med Card Questions

By Kathy Close

Medical certification questions perplex those responsible for qualifying commercial drivers. Share are some of the more frequently posed medical-related questions posed to J. J. Keller’s subject-matter experts.

Tags: CDL, J.J. Keller, Medical Examiners, Medical Cards

March 2017, Work Truck - Feature

ELD Solution Spotlight

Photo from

By Lauren Fletcher

To help you navigate the abundance of ELD solution providers, Work Truck magazine assembled a solution spotlight with details and information on several options.

Tags: GPS Insight, Telogis, Geotab, Sprint, Spireon, WEX, ELDs, CalAmp, ELD Mandate, Teletrac Navman

April 2017, Work Truck - Feature

Improving Truck Ergonomics for Driver Safety

Photo from

By Mike Antich

OSHA regs require an employer to provide a workplace (which includes upfitted work vehicles) free from recognized hazards. The best way to make a work truck fleet more ergonomic is to proactively identify and rectify potential issues.

Tags: Workers' Compensation, Driver Comfort, Ergonomics, Driver Safety

April 2017, Work Truck - Cover Story

Ford F-650/F-750 Repeats Medium-Duty Truck of the Year Win

The 2017 Medium-Duty Truck of the Year award was presented to John Ruppert, Ford general manager, commercial vehicle sales and marketing (left) and John Scholtes, Ford chief program engineer, commercial vehicles (right) by Lauren Fletcher, executive editor of WT. (Photo courtesy of Ford Motor Co.)

By Lauren Fletcher

The F-650/F-750 lineup includes Regular Cab, SuperCab, and Crew Cab body styles, as well as straight-frame, kick-up frame Pro Loader, and a dedicated tractor model for special towing applications.

Tags: Recognition, Medium-Duty Trucks, Ford, Awards, Medium-Duty Truck of the Year Award, Ford F-650, Ford F-750

April 2017, Work Truck - Feature

Aftertreatment System: A New System Not to be Overlooked

Selective catalytic reduction (SCR) aftertreatment systems can drive up capital costs as well as maintenance costs. (Photo:

By Bob Stanton

Many fleet operators may not realize that aftertreatment systems are often vulnerable to compromise and failure due to seemingly minor and unrelated causes that have been largely ignored in routine maintenance practices.

Tags: Preventive Maintenance, diesel exhaust aftertreatment, Regen, Vehicle Inspections

March 2017, Work Truck - Feature

Taking Action: Getting Prepared for the ELD Mandate


By Lauren Fletcher

Taking action to ensure on-time compliance with the upcoming ELD mandate is important. Here are 10 steps fleet managers can take to be fully compliant by the December deadline.

Tags: ELDs, ELD Mandate, Compliance, Safety

March 2017, Work Truck - Feature

Top Questions About the ELD Mandate


By Lauren Fletcher

The basics of the electronic logging device (ELD) mandate will help you determine if further research and compliance are needed.

Tags: Regulations, ELDs, ELD Mandate, Safety, Compliance

March 2017, Work Truck - Feature

All About the ELD Mandate


By Lauren Fletcher

From the basics regarding compliance to details regarding costs and benefits, everything the vocational truck fleet manager needs to know about the upcoming deadline for the ELD mandate is shared.

Tags: Regulations, Compliance, ELDs, ELD Mandate, FMCSA

March 2017, Work Truck - Feature

Know Your Fluids: Coolants and DEF


By Shelley Ernst

Fluids are critical for fleet health — are you current on your fluid knowledge? In part two of this three-part series, how to make the right choices about and maintain coolant and fluid options are shared.

Tags: Maintenance, DEF, Vehicle Fluids, Coolants

March 2017, Work Truck - Cover Story

Tire PMs: Low-Tech Solutions for Cost Control

Why is so little emphasis placed on tire preventive maintenance? Is it because, in the words of a popular advertising campaign, “Tires Ain’t Pretty”? (Photo:

By Bob Stanton, CPM, CPFP

This six-part series covers essential processes needed for effective preventive maintenance. Despite so many high-tech options on the market, fleets must remember tried-and-true methods for an effective tire program. 

Tags: Maintenance, Tires, Preventive Maintenance

March 2017, Work Truck - Feature

Electrical Systems: Proactive Measures for Protection

Using a voltmeter ormultimeter (pictured) isnecessary for checkinga battery’s charge. (Photo:

By Bob Stanton, CPM, CPFP

In part two of this six-part series, tips for maintaining electrical systems are shared, including helpful tools and best practices for battery maintenance and replacement.

Tags: Maintenance, Electrical System, Preventive Maintenance

February 2017, Work Truck - Feature

Pros and Cons of On-Site Fueling

Photo courtesy of Flickr/JefferyTurner

By Lauren Fletcher

From pricing to convenience, there are many benefits for an on-site fueling facility. But, time to recoup initial investments and additional maintenance requirements should be considered.

Tags: Diesel, Gasoline, Fuel Management, Propane Autogas, Compressed Natural Gas, On-Site Fueling

February 2017, Work Truck - Feature

Know Your Fluids: Oils

Photo from

By Shelley Ernst

Fluids are critical for fleet health — are you current on your fluid knowledge? In part 1 of this three-part series, making the right choices about which oil to use, maintenance needs, and more are shared.

Tags: Diesel Engines, Engines, Oils, Engine Oils, Gasoline Engines

February 2017, Work Truck - Feature

Delivery Fleet's Van Reaches 500,000 Miles

After adding it to the delivery fleet, the 2012 model-year Nissan NV3500 traveled more than 550,000 miles. (Photo: Above and Beyond Transportation)

By Lauren Fletcher

Delivery fleets are always on the road, putting miles on their vehicles faster than most other vocational fleets. While newer vehicles are extending lifecycles beyond previous models, one fleet van hit the half-million-mile mark.

Tags: Cargo Vans, Nissan, Delivery Fleets, Nissan NV, Full-Size Vans, Vehicle Lifecycles

February 2017, Work Truck - Feature

Controlling Creeping Fleet Costs


By Jack Roberts

Running a successful fleet means keeping an eye on both your front office costs, as well as what’s happening in your shop and in the yard.

Tags: Operating Costs, Depreciation, Procurement, Full-Service Leasing, Maintenance Costs

February 2017, Work Truck - Cover Story

Tips for Spec'ing Engines and Transmissions

The PACCAR PX-7 engine is utilized on Kenworth medium-duty truck models. (Photo: Kenworth)

By Lauren Fletcher

With new advancements in technology impacting price, fuel economy, and maintenance intervals, properly spec’ing engines and transmissions for your work trucks is more important than ever.

Tags: Engines, Drivers, Diesel Engines, Truck Engines, Gasoline Engines, Truck Transmissions, Transmissions

January 2017, Work Truck - Feature

Learning to Operate a Crane

The Stellar 7621 Telescopic Service Crane was mounted on a Stellar service body and constructed by Pomona, Calif.-based Phenix Enterprises. (Photo: Mike Antich)

By Roselynne Reyes

Bobit Business Media editors learned how to operate a truck-mounted crane with help from equipment manufacturer Stellar Industries and custom truck builder Phenix Enterprises.

Tags: Service Bodies, Stellar Industries, Cranes, Utility Bodies, Mechanics Truck

January 2017, Work Truck - Feature

10 Disadvantages to Using an Upfitter Service Level Agreement

An SLA that is overly rigid can have the unintendedconsequence of driving inefficient production. (PHOTO: Reading Truck Body)

By Mike Antich

Standardized delivery timelines stipulated in an SLA can create unrealistic expectations. Also, the relationship can become transactional in nature, with a risk of damaging the relationship if there are penalties for missed metrics.

Tags: Upfitting, Service Level Agreements, SLA

January 2017, Work Truck - Feature

Benefits of a Service Level Agreement with Upfitters

An SLA should include a quality assurance process to cover defects, warranty claims, or customer complaints. (Photo courtesy of RAM Trucks)

By Mike Antich

This two-part article examines the pros and cons of a service level agreement (SLA) with an upfitter. Part 1 examines the advantages of an SLA and how to correctly structure its metrics. Part 2 will examine 10 potential disadvantages.

Tags: Service Level Agreements, SLAs

January 2017, Work Truck - Feature

Tips to Prevent Slips

Whether walking or driving, traction aids such as Traction Magic can help prevent slips, falls, or accidents. (Image courtesy of Traction Magic)

By Traction Magic

With snowy weather overtaking much of the U.S. right now, ensure fleet drivers stay safe and slip free both while driving and when getting to and from their vehicles.

Tags: Vehicle Traction, Traction Magic, Anti-Slip

January 2017, Work Truck - Feature

Sprinter Charges Ahead

European-style vans, which were engineered for the narrow streets of Europe, adapt well to crowded urban environments. (Photo courtesy of Mercedes-Benz)

By Jack Roberts

Since its introduction to the North American market two decades ago, European-style vans have become a mainstay in the fleet industry. The van that started it all in America continues forging into the future.

Tags: Mercedes-Benz Sprinter, Cargo Vans, Full-Size Vans, Diesel Engines



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Market Trends

Mike Antich
How to Control Rogue Spending in Fleet

By Mike Antich
Procurement studies reveal that 20% or more of total corporate spend is for purchases that could have been acquired at a lower cost.

Spec’ing Today’s Trucks to Meet Tomorrow’s Needs

By Mike Antich

Chatty Chassis

Lauren Fletcher
Impact of Healthy Drivers on Your Operation

By Lauren Fletcher
Health and productivity can go hand-in-hand. Think about it: the better you feel, the more you accomplish. We often talk about the health of our trucks, their lifecycle, maintenance needs, and costs. But, the health of the driver population is especially important.

When a Supplier Goes Under

By Lauren Fletcher

Driving Notes

Paul Clinton
2018 Chevrolet Traverse

By Paul Clinton
The 2018 Traverse enters a crowded and intensely competitive category that pits two-row and three-row offerings in pitched battle. The generational update comes nine years after Chevrolet introduced the Traverse, and following two mid-cycle updates in 2013 and 2015.

2017 Chrysler Pacifica Hybrid

By Stephane Babcock

Nobody Asked Me, But...

Sherb Brown
Size Matters

By Sherb Brown
There is little doubt that the folks out there with 5,000-10,000 vehicles have a good handle on how much they should be paying; for everything from bucket trucks to sedan floor mats. But some of our recent survey data shows that vast hordes of the fleet market are paying close to retail rates for a lot of products and services.

Remembering the Coach

By Sherb Brown

Data Points

Dylan Brown
What Are the Most Valuable Services Offered by FMCs?

By Dylan Brown
What do fleet managers value in their relationships with fleet management companies? The answer may surprise you.

Demand More From Your Fuel Card Provider

By Dylan Brown